FAQs2018-05-22T17:21:00+00:00

FAQs

What are the washing instructions for RY bamboo socks?2018-05-22T17:19:54+00:00

Machine Wash Cold. Do Not Use Bleach. Tumble dry – low heat (or Dry Flat). Do Not Iron.

What is the sizing info for RY socks?2018-05-25T23:18:40+00:00

Our socks are shoe sized to fit men 9-12 but also sized to accommodate most woman comfortably.

How much do you charge for shipping?2018-05-25T23:13:07+00:00

For shipping within the United States RY has a flat fee of $6.00 – and Free Shipping within the US for orders over $50.
For shipping outside the United States RY has a flat fee of $14.00 – and Free Shipping outside US for orders over $120. (International shipping rates do not include duties, taxes, or customs charges)

What is the estimated shipping time?2018-05-25T23:18:01+00:00

Orders within the US take 1-2 days for processing, 2-5 days for delivery after processing.
International orders may vary 6-12 days after processing depending customs and location. International Orders will receive an emailed tracking confirmation if available from the postal provider. Please note additional days maybe required in international transit depending on the Country and custom procedure.

What methods of payments are accepted?2018-05-22T16:32:56+00:00

We accept all major credit cards including Visa, MasterCard, American Express, and Discover.
We also accept PayPal.
All prices shown are in the United States Dollar (USD). Canadian and International orders are subject to currency conversion at the time of purchase.

What is RY’s return policy?2018-05-22T16:32:25+00:00

All returns must be made within 14 days and are subject to approval. The item in return must be in original packaging unopened & unused. The return shipping is the responsibility of the purchaser. Upon RY receiving the return RY will notify purchaser by email.

What is Oeko-Tex certification?2018-05-22T17:34:20+00:00

Oeko-Tex certification is about how the fabric is processed, including things like dyes and finishes. Oeko-Tex textiles and fabrics are certified free of harmful chemicals and are safe for human use. To attain Oeko-Tex Standard 100 certification, the fabric has been tested and certified to be free from harmful levels of more than 100 substances known to be harmful to human health.

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